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We Head Towards Building Relationship with
Integrity We believe in being true to ourselves, our clients, partners and to our work.
Faith We believe with all commitment in what we do.
Optimism Every event is an opportunity, we enjoy what we do and we cherish our organization and clients.
Win-Win We strongly believe in the policy of Win-Win, if our clients do not win, there is no way we can.
Long term perspective Our business model works on Sustainability not overnight glory. We believe time adds value to relations. Help us help you.
Trouble Ticketing System (TTS)
An Issue Tracker System also called as Trouble Ticket System or Incident Ticket System is a computer software package that manages and maintains list of issues, as needed by an organization. Through this Issue tracker over a period of time we can clearly analyze the reason behind recurrent issues and can take the necessary action to put an end to the same. This also gives a clear picture on the way the issue is attended and in what time span the issue is solved by the respective department.
Features of this TTS Software:
- Ticket can be sent to any Client / Department
- Ticket can be sent to Group of people (HR, Admin,..)
- Ticket Forwarding option
- To-Do list
- Automatic mail sending feature for Completed To-Do list to concern TL.
- Email Communication – through Ticketing System